Shipping policy
Once your order is placed, we will ship as soon as possible.There are no guaranteed delivery windows or ship-by dates. We'll do our best to update consumers if there are unforeseen delays.
We have partnered with Onward to provide carbon neutral shipping protection against lost, stolen and damaged packages. When you add Onward to your order, you will be fully protected in the event something goes wrong with your shipment. Simply add Onward to your cart at checkout and you will have full protection should something go wrong with your shipment. Onward is a shipping protection service that covers packages that are lost, stolen, or damaged in transit. If you add Onward to your order, you will be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. Your claim will typically be reviewed for approval within a day provided that we have received all the requested information. You can quickly file a claim through the email that Onward sends you after you place your order, or you can file here.